How To Identify Computer Problems

  Author: johnsamedaygeek 
  Posted in: Blog Computer problems

Software and Hardware Problems

When your laptop or computer acts up you need to specify the issue as best as you can.  An accurate diagnose of the problem will help you to perform effective troubleshooting. If you know the cause of the problem you’ll be in a better position to decide whether you can fix the problem on your own or you have to contact tech support or a certified computer technician.


All computer problems usually fall into 2 categories:

  • Software problems
  • Hardware problems

The cause of some computer malfunctions could be from either camp, but the first step is always to identify what you are dealing with. Computer hardware problems are easier to specify, but their repairing cost is more than software glitches. Software problems, though harder to detect,  usually cost less to fix or repair.

Hardware Problems

Hardware problems are related to the physical components of the computer system. For instance, if there’s nothing on the screen or display, the system simply refuses to power on, the LCD displays odd colors, or the keyboard or the keys doesn’t work.

How to identify and solve hardware problems?

  • Check that your computer is plugged into a working power outlet
  • Check that everything is turned on.
  • If anything seems to not working properly, make sure the brightness is up or the volume unmuted depending on what you are having issues with or the switch is in the appropriate position.
  • Check that keyboard, mouse, monitor, speakers, etc are plugged into your device. Try a different port to check if it is a port issue or the device is damaged. Make sure that wireless hardware has a fully charged battery.

Software Problems

Software-related problems usually appear after the startup process. If some applications or software does not work properly or the operating system is unresponsive it is simply a software issue.

How to identify and solve software problems?

  • Try  restarting your computer
  • Make sure your all programs are updated
  • Your malware or antivirus software should be running
  • If your computer is having problems after you installed a new application or software, remove that program and try reinstalling it

5 common computer problems:

How to tell if they are hardware or software?

Most computer problems are software-related but some are definitely hardware-related problems.  The below list of the 5 most common problems. Knowing where to start troubleshooting can save a lot of time.

1. Computer problem – The computer is slow


It may be malware, too many startup items (Windows), or accumulation of temporary files.


It may be that the hard drive is fragmented or is beginning to fail, with insufficient RAM or an old CPU.

2. Computer problem – The computer keeps restarting


It may be a problem with the automatic update of the operating system, adware, viruses, or other malicious software.


It may be a graphics card, motherboard, or network card driver.

3. Computer problem – The keyboard, mouse, printer, or other peripheral devices are not working properly


It may be a driver problem.


It may be a computer port problem or a peripheral component problem.

4. Computer problem – Application command does not work


If the software happens only in one application.


Hardware (if it occurs in multiple applications).

5. Computer problem – Internet speed is slow


It may be that the background application is consuming bandwidth.


It may be a hard drive failure.

Common Computer Problems

Common Computer Problems

You are lucky if your problem is a software problem. If it is a desktop application, you can run the repair utility or uninstall and reinstall it. If it is a cloud application, log out and restart it. To avoid problems, please keep the software updated. In order to keep your computer clean and in good condition, please pay attention to abnormal conditions so that you can troubleshoot before daily work. If you have a new computer and you are already experiencing problems, please exchange it as soon as possible.

Desktop common problems of common computer failures and troubleshooting methods

PCs and laptops have become indispensable tools in the modern era. In the process of use, more or fewer failures of this kind will occur.

Aforementioned, the problems that arise in our use of computers can be divided into two categories: hardware problems and software problems. When we deal with computer problems, we generally observe the following principles: first soft and then hard, that is, eliminate software problems first, and then eliminate hardware problems.

Desktop FAQ

1. When the window is maximized, the taskbar is covered and not automatically hidden. What’s the matter?


  1. Right-click on the taskbar, click “Properties” in the pop-up menu,
  2. Then select the following two options in the pop-up “Taskbar and Start Menu Properties” dialog box:

“Lock your taskbar” and “Keep it in front of other windows”

2. Where is the size of the IE window set?


First close all IE windows; open only one IE window; maximize this window; close it; OK, the default is to maximize the future, you can also use the mouse to directly drag the IE window to the largest or smallest)

3. There is no icon on the desktop, but there is a start taskbar?


  1. Right-click on the desktop—->Arrange icons—->Show desktop icons to select it!
  2. Right-click on the desktop—->Properties—->Desktop (tab)—->Customize the desktop—>Check the required display items and confirm the application!

4. The desktop IE icon is missing (there is no IE option for customizing the desktop on the desktop)


Right-click on My Computer -> Explorer -> Select “Desktop” on the left side of the window -> Drag the IE icon here to the desktop.

5. The quick launch icon in the taskbar is missing?


Right-click the taskbar—toolbar—quick start—tick.

The above are the most common problems the Same Day Geek team encountered during the repair process, we hope it will be helpful to you.

You may find online help if you want to fix the computer problems yourself, but be very cautious about complicated computer issues of your computer you are not familiar with. Inexperienced computer users can unintentionally cause more problems when trying to fix a computer without the training and knowledge it may require.

While trying to locate the problem with your computer, it is good to take notes. Note down what your computer is doing or not doing and note specific error codes that may come up. This will make the repairing easier if you find that you need to hand off your computer to a Certified Computer Repair Technician.